Job Title: Computer (Desktop) Support Technician
Job location: Biology Department
Description:
The Biology Department has three university buildings with 500+ workstations and 15+ servers. The Computer Support Technician will be offering end-user support for client hardware and software in a diverse computing environment. The applicant will be working as a member of a small team of IT professionals that provides 24/7 support for all information technology services and resources. This position’s main role is desktop support, but includes occasional server support and web site maintenance, too. The candidate will report to the Department IT Manager.
Required Education and Experience:
An Associate Degree in a related field and three years of experience in providing desktop support in a similar position, a four year degree in a related field and two years of experience in providing desktop support in a similar position, or an equivalent combination of education, training and experience appropriate to fulfill duties.
Preferred Technical Skills:
Experience with various desktop operating systems (including Windows, MAC OS and Linux). Basic knowledge of desktop, laptop and printer hardware. Basic knowledge of installation and operation of common desktop applications and software.
Personal Skills:
Candidate must be highly organized, a team player but must be able to work individually without supervision. Applicant must have well-developed customer support, good interpersonal and communication skills to interact and help customers.
Work schedule:
8:00AM-5:00PM with occasional week-ends and non-regular hours.
Benefits:
Please check http://hr.unc.edu for detailed listings of University benefits including State Employees’ Health Insurance, and tuition waivers and assistance.
Contact Information:
Email: jobs@biologydept.unc.edu
Phone: 919-555-5555
Fax: 919-555-5556
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It is me, up in the NC mountains. :-)
This is Hinár Polczer's general blog, which is being used for the course: INLS 585 - Management for Information Professionals at UNC-CH.
Hinár
It is me, up in the NC mountains. :-)
About Me
- hinar
- My "real name" is György Polczer, and I am originally from Hungary. I have been living in the USA for well over a decade. I have been working as an IT person at various positions for 15+ years, but I have been acting as a Computer Systems Administrator or Support Analyst for the Biology department at the University of North Carolina at Chapel Hill for the last five years. I have been practicing Traditional Monkey Kung Fu for 20+ years and have been teaching it as a class at UNC, too. I am a 2007 & 2009 UNC graduate with a BS and a Master's Degree from UNC's School of Information adn Library Science.
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